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FAQ - Frequently Asked Questions - Healthy Master - Healthy Master index
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Orders

Below are some of are common questions about orders

To make a purchase, simply browse our website and add your favorite healthy snacks to the cart. Once you're ready, click on the cart icon and proceed to checkout. Fill in your shipping details, choose your preferred payment method, and confirm your order. You’ll receive an order confirmation via email or SMS.

Once your order is successfully placed, you’ll receive a confirmation message via email and SMS with your order number and details. If you don’t receive a confirmation within a few minutes, please check your spam/junk folder or contact our support team.

If your order hasn’t been shipped yet, we can help you update the shipping address. Please contact our customer support as soon as possible with your order number and the new address details.

Shipping & Returns

Below are some common questions about shipping, returns, and exchanges

Yes we do ship internationally as well. We're working on expanding our delivery network and hope to serve your international customers.

Orders are typically processed and shipped within 1–2 business days. Once shipped, you’ll receive a tracking link to follow your order’s journey. Delivery times may vary depending on your location.

We take pride in the quality of our products. If you receive a damaged or incorrect item, please contact us within 3 days of delivery with photos of the issue. We’ll arrange for a replacement or refund as per our return policy. Please note that due to the nature of food products, we do not accept returns for reasons other than damage or incorrect delivery.

Once your order is shipped (usually within a day), delivery typically takes 3–5 business days, depending on your location. You’ll receive a tracking link via email or SMS to monitor the progress of your shipment. For metro cities, delivery is usually quicker, while remote locations may take a bit longer.
We also have Same Day and Next Day Delivery options for some cities.

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